Returns & Exchanges

At Pebblebee, we stand by the quality of our tracking technology and offer a 30-day money-back guarantee for all purchases made through our official store. If you are not completely satisfied with your device, you can return it for a full refund or exchange within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare Your Package

Securely pack your Pebblebee device in its original packaging, including all accessories and documentation provided.

3

Ship the Item

Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned unit, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing