Frequently Asked Questions
Everything you need to know about your Pebblebee experience.
How do I pair my Pebblebee device with my smartphone?
To pair your device, download the Pebblebee app from the App Store or Google Play, enable Bluetooth on your phone, and follow the in-app instructions to press the button on your device until it beeps.
What is the typical battery life of Pebblebee trackers?
Most Pebblebee devices feature rechargeable batteries that last up to 6 months on a single charge. You can easily recharge them using the included USB-C or magnetic charging cable.
Does Pebblebee work with Apple Find My or Google's Find My Device?
Yes, we offer specific models that are natively compatible with the Apple Find My network and Google's Find My Device ecosystem for seamless tracking across millions of devices.
What is your shipping policy for international orders?
We ship worldwide. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is the Pebblebee return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund.
Are Pebblebee devices water-resistant?
Yes, most of our trackers carry an IPX6 or higher water-resistance rating, meaning they are protected against heavy splashing and rain, making them durable for everyday outdoor use.